Downloading the install file
Choose the program and the
version you want to download.
Note the name of the file and
its size.
A dialog bow opens and asks you
"What would you like to do with this file". Click on "Save it to disk"
In a second window, choose a
directory to save the file. Then click OK.
The download begins. Please be
patient and wait until the end of the process. If the download is
interrupted, the downloaded file is corrupted. See below how to proceed ("If
the downloaded file is corrupted")
Important: When done,
check that the file size is correct
(see files sizes above).
Installing the program
Using Windows Explorer select
the previously chosen directory.
If the file is a zip package,
uncompress it to a temporary folder and launch the install file.
If the file is an
auto-installable executable, launch the install file.
Follow the instructions.
If the downloaded file is corrupted...
If the internet
connection has been terminated before the end of the download (size does not
match) or if the download procedure returned damaged data (it may happen
during a connection) then the install procedure will fail returning an error
message.
Delete the downloaded file from
your hard drive. Then try to download the file from the same source.
If it fails again, try another
format.
If you still have problems, try
to download the ZIP version (last choice in list). If you can unpack the ZIP
file without problem, it means that the install file is correct.
From Windows desktop, choose Start/Settings/Control Panel.
Control Panel window opens. Double-click on the Add/Remove Programs
icon.
A dialog box opens showing a list of previously installed program. Select
the program you want to uninstall then choose Remove.
Follow the instructions. |
Products 
